First of all, welcome to ZipKey - we are happy to have you with us!
Your landlord uses ZipKey to improve the visitor management at your office and to give users and visitors a modern communication and management interface. Through your landlord, you are also able to use ZipKey to invite visitors to your company.
On this page, you can find out how to set up your account with ZipKey, how you can invite visitors and your employees using ZipKey.
Setting up your account
You will receive an email as soon as your landlord invites you to use ZipKey. With this email, you can register your account with ZipKey. To start, please click the "Register now" button in the email.
You will be redirected to the ZipKey Dashboard. On the first page, you can review your email address and set your password for your account. Using these credentials, you can later log in at app.zipkey.de.
On the next screen, you can verify your name and phone number which were provided by your landlord. We recommend providing a phone number so we can send you notifications when your visitors arrive via SMS.
As the contact person for your company, you are also the default host for people visiting your company without an invitation and not selecting another host.
As soon as you finish the registration process you can use the ZipKey Dashboard.
Change the language of the dashboard
To change the language of the ZipKey Dashboard, please click on your name in the top right corner of the page. Inside the popup, you can now change your language. This setting will be saved to your account and can be changed later again.
Next steps with ZipKey
For a better and more efficient visitor management, you should invite your visitors using ZipKey. By creating an appointment, your visitors will get all the required information sent to them via email and can check in with the QR code within the email. This also speeds up the check-in procedure on premise.
You and your employees can invite visitors directly from the ZipKey Dashboard or using third-party integrations like Google and Outlook. To find out more, please read the following articles:
How can I invite visitors?
Integration with Google Calendar
Integration with Microsoft Outlook
Create employees for your company
You don't have to invite and manage all your companies visitors. Instead, you can invite your employees to use the ZipKey Dashboard and the integrations mentioned above. To find out, how you can invite your employees, please read this article: Create and manage employees